Customer Experience Manager - 12 Month FTC

Customer Experience Manager - 12 Month FTC

• Location:

  Cambridgeshire

• Sector:

  Applications

• Job type:

  Permanent

• Job reference:

  BHL1314

c£40,000 - £45,000 DOE - Fully Remote Position

Are you looking for a remote Customer Experience Manager - 12 Month FTC job? If so, I have a remote-based Customer Experience Manager - 12 Month FTC position available for a leading specialist in the design, manufacture, and support of energy management display and information systems.

The remote-based Customer Experience Manager - 12 Month FTC will support continued customer growth. They are seeking an individual to drive success with their clients. The ideal candidate combines strong technical knowledge and commercial acumen alongside project management credentials and the ability to inspire customers.

The skills/experience required include:

• Experience in managing software-related deployment projects and/or software development.
• Ability to collaborate with engineering and data science teams, resolving customer issues, and experience using JIRA, Confluence, and Zendesk (or similar customer support software).
• Significant experience in a customer-facing project management/delivery role.
• Experience working in a SaaS-based business and in a service sector (Financial, Utility, Telco).
• Excellent interpersonal and communication skills.
• Thorough and accurate, with good attention to detail.
• Ability to quickly build credibility, trust, and rapport with colleagues and clients.

This position is remote-based, with flexibility to visit the site in Cambridgeshire if desired.

APPLY NOW! To apply for the Customer Experience Manager - 12 Month FTC position based in Cambridgeshire, send a cover letter and your CV to or contact Brett Longden at / .