Customer Experience Leader (CX & Outsourcing)

Omaze in Greater London seeks a Customer Service Manager to deliver high-quality customer experience across various interactions. You will lead a CX team while managing outsourced support, ensuring performance targets are met.

The ideal candidate will have solid experience in managing customer service teams, be data-driven, and excel at operational processes. Benefits include generous stock options, 25 days of annual leave, and private health insurance.