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Customer Experience Leader - Immersive Beauty & Service
Posted 13 days 18 hours ago by Inside Lvmh
Permanent
Full Time
Other
London, United Kingdom
Job Description
SEPHORA UK is seeking a Customer Experience Manager in London to lead the store's customer journey, from initial contact to immersive in-store experiences, with a focus on inclusivity and excellence. You will inspire a high-performing team and partner with Beauty Department Managers to deliver standout service.
The role requires shaping the customer experience strategy, leveraging CRM data, and driving commercial results through exceptional service and storytelling across all touchpoints.
