Customer Experience & Store Operations Leader

Sainsbury's is seeking a Customer Experience Manager to drive excellence across the store, from checkout to back of house, ensuring we meet our customer commitments. You will lead front-end operations, supervise petrol station activities where applicable, and coach a team to sustain high performance.

Successful candidates will have proven leadership in high-volume retail, a customer-centric mindset, and strong capability in managing performance and employee relations to deliver exceptional