Customer Experience & Operations Leader (Audience Growth)

A community theatre organization in East Midlands is seeking a Head of Customer Experience & Operations. In this strategic role, you will lead the design and delivery of audience experiences while driving commercial growth. Responsibilities include overseeing food services, front of house operations, and ensuring a safe and welcoming environment. This position offers a salary between £40,541 to £45,045 per annum, with benefits such as complimentary show tickets and a contributory pension scheme.