Customer Experience & Conduct Risk Analyst - London

A leading insurance firm seeks a Customer Experience Analyst to manage conduct risk exposures and ensure compliance with regulatory requirements. The role involves coordinating product reviews, analyzing conduct MI, and collaborating with various departments to enhance customer journeys. Ideal candidates will have a strong conduct background, effective communication skills, and be highly organized. A level qualifications or related degrees are preferred. Join us to promote exceptional customer service and add value to our clients.