Customer Experience & Aftercare Coordinator

A prominent housebuilder is seeking a Customer Services Coordinator to join their team in Bedford. This role involves planning and organizing workloads, ensuring customer satisfaction, managing defects, and supervising remedial works. Ideal candidates will have strong interpersonal skills, the ability to negotiate, and some technical knowledge in house building. The position also emphasizes independence and commitment to customer service excellence, along with proficiency in Microsoft Office tools. Join us in making a positive difference in the UK's housing market.