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Customer Experience Advisor (Showroom Based)
Posted 12 days 19 hours ago by Corston Ltd.
Location: Chelsea Design Centre Showroom, Design Centre Chelsea Harbour (Inside the Zimmer + Rohde showroom, Ground Floor, North Dome), Lots Road, London SW10 0XE
Hours: Monday to Friday
- Family & Friends discount on Corston Products
- 25 days annual leave + 8 Bank Holidays
- 4% Employer Contribution to Pension
- 4 x Salary Life Cover
- Opportunity to work in a high-end environment and for a company that is continually growing internationally, which offers many more career opportunities
As a Customer Experience Advisor, you will be based in our showroom and play a key role in delivering best in class customer experiences. You will be passionate about customer service and committed to providing exceptional support via telephone, email and face to face. Working as part of a vibrant and friendly team, you will communicate with both trade and retail customers. Your role will involve handling enquiries, maintaining accurate records, supporting technical queries, and preparing quotations. Every day will be different, but you will consistently deliver outstanding service at every touchpoint.
Company OverviewCorston Architectural Detail was established by a team of creative designers and engineers with a shared vision to create hand finished architectural details that flow seamlessly from room to room. Our coordinating collections of solid brass switches, sockets, hardware and lighting are made to last. We've grown quickly and seen huge success in six years - launching in the UK, EU, UAE and USA. The key to our success lies in our high quality products, outstanding customer service and operations team, who ensure Corston customers receive a positive, engaging experience every step of the way.
