Customer Experience Advisor - E commerce Support

Planet Recruitment are recruiting a Customer Service Advisor to join a growing international e-commerce business based in Chalgrove. The successful candidate will handle customer inquiries by phone, email and online chat, taking ownership from initial contact to resolution.

You will deal with orders, deliveries, returns, refunds and technical product queries, working closely with Logistics, Warehouse, Sales and Technical Support to provide quick, accurate solutions while maintaining service