Customer Complaints Supervisor (Temp-to-Perm)

A recruitment agency is looking for a Customer Complaint Supervisor in Droitwich. This role requires strong customer service experience, particularly handling complaints over the phone. You will be the key point of contact for escalated complaints, managing and resolving issues efficiently. Candidates must have excellent organizational and communication skills, with the ability to coach team members. The position offers a temp-to-perm opportunity in a supportive office environment with rotating shifts and a range of benefits.