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Customer Care Part Time - Cornwall Services (Roche) - Shifts between 7am-11.30pm)

Posted 20 days 6 hours ago by McDonald's United Kingdom

Permanent
Full Time
Other
Cornwall, St. Austell, United Kingdom, PL253
Job Description

McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.

Responsibilities
  • Make children feel welcome
  • Hand out balloons
  • Organise special events
  • Look after customers' specific needs
  • Keep high standards of cleanliness in the dining area and toilets
  • Help create a warm and welcoming atmosphere

Will perform in fast moving, high energy environment; need genuine smile, connect with customers and make them feel valued.

Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you'll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.

Benefits
  • Holiday pay
  • Meal allowance
  • Employee discounts from top high street and online brands

much more.

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