Customer Care Executive - Maternity cover

Are you passionate about helping others and delivering exceptional customer service? Our client, a premium pet food brand known for its commitment to quality and care, is seeking a Temporary Customer Service Executive (Maternity cover) to join their vibrant and supportive team.

Job Title: Temporary Customer Service Executive - Maternity cover

Start Date: Monday 3rd August

End Date: End June 2027 - Maternity cover

Pay: £14.50

Location: Tottenham Court Road

Key Responsibilities

• Respond promptly to emails, ensuring all customer inquiries are addressed efficiently.
• Answer calls with a friendly demeanour, providing information and resolving issues over the phone.
• Engage with customers on social media platforms, addressing questions and comments in a timely manner.

What We're Looking For

• Excellent communication skills, both written and verbal.
• Strong problem solving abilities and a customer first attitude.
• Experience in customer service or a similar role is a plus.
• Tech savvy, comfortable navigating social media and email platforms.

Why Join Us

• Flexible Hours: Perfect for balancing personal commitments.
• Supportive Team: Work alongside enthusiastic and dedicated professionals.
• Valuable Experience: Enhance your resume with this temporary role while gaining insights into the customer service industry.

Duration: Temporary position with the potential for extension based on performance and organizational needs.

How to Apply

If you're ready to embark on this exciting journey with us, please send your resume and a brief cover letter outlining your relevant experience to .

Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.