Customer Care Coordinator - Build Homes, Shape Experiences

Persimmon Homes in the United Kingdom is seeking a Customer Care Coordinator to support homeowners and coordinate resolution of issues in their homes. You will act as the primary contact across phone, email and portals, diagnosing problems and scheduling maintenance with contractors.

You'll work closely with internal teams to ensure smooth journeys and high service standards. The role requires clear communication, ownership of the customer journey, calm problem-solving under pressure, and strong