Customer Care Co-Ordinator Southampton- 12 months maternity cover

Are you a people person with a knack for turning every interaction into a positive experience with excellent attention to detail? We're looking for an energetic and organised Customer Care Coordinator to join our growing team in this brand-new role. You'll be at the heart of our customer journey, making sure every client feels valued, supported, and heard from their very first contact with us. If you thrive in a fast-paced environment, love problem-solving, and want to shape the way we care for our customers, this is your chance to make a real impact.

Main Function

To ensure delivery of a consistently high level of customer care for Swatch and Flik Flak, UK and Ireland customers by continually reviewing and developing the customer care function.