Customer Care - Part Time - Llantrisant

Overview

McDonald's UK has been around for over 50 years. We are one of the most recognised brands in the world, and the backbone of our brand is a commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by these values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

Responsibilities

• As a Customer Care Assistant, be the face of the restaurant. You will deal with customers and ensure everything runs smoothly in the customer areas.
• Welcome children, hand out balloons, organise special events, look after customers' specific needs, maintain high standards of cleanliness in the dining area and toilets, and help create a warm and welcoming atmosphere.
• Establish and maintain positive communication with customers at all times and keep the manager informed about customer satisfaction.
• Work in a fast-moving, high-energy environment and demonstrate a genuine smile, connecting with customers to make them feel valued.
• Maintain friendly, welcoming, courteous and helpful behavior and work well as part of a team. Communicate effectively through attentive listening, face-to-face verbal communication and eye contact.

Requirements / Attributes

• Ability to maintain high energy levels while working efficiently and productively.
• Strong communication skills (attentive listening, clear verbal communication and eye contact) and a customer-focused approach.

Benefits

Holiday pay, Service Awards, Meal allowance, Employee discounts from top high-street and online brands, and more.