Customer Business Executive

Customer Business Executive

Full time - Derby/Site-Based Grade: EOS Grading structure

Position Summary

EOS Derby currently have an opportunity for a Customer Business Executive to join the team on a permanent basis. This is a wide range role and will primarily involve management of key Quality, Cost and Delivery objectives for engine shop visits and Customer Account Management on behalf of EOS. This is an ideal opportunity for an individual to obtain experience within a Customer Business environment.

Responsibilities

• Ownership of induction readiness activities including Technical Review Committee (TRC) for allocated Customer engines
• Technical liaison & production support
• Engine status reporting and Customer communication
• Management of engine transport
• Build and manage Customer relationships and Customer Satisfaction

Qualifications

• You must be highly motivated and have strong interpersonal and communication skills
• Highly numerate and literate
• Strong business acumen with good attention to detail
• The ability to work in a very challenging environment
• Previous customer or technical experience plus knowledge of maintenance, repair and overhaul would be desirable

The role is full time office based in the EOS facility.

Regional Benefits

Work in a safety first environment where doing the right thing and keeping it simple are core principles. Join a culture that values making a real difference through your work. Develop your career as a mid career professional blending technical expertise with strong personal qualities. Thrive in a role that encourages integrity, accountability, resilience, and curiosity. Collaborate and build relationships in a team focused environment while also working independently. Take initiative, lead, and make smart decisions with confidence and support. Grow through continuous learning, openness to improvement, and exposure to challenging opportunities.

EEO Statement

Rolls Royce are committed to being a respectful, inclusive, and non discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.

Contact

For further information please contact: Kerry Allen