Customer Assistant

About the role

Joining us as a Customer Assistant is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this is the start of a new career with us.

You will work onsite and report into the Assistant or Store Manager and you may help on the tills, advise customers, or work in our back shop. You will also:

• Help our customers and put them at ease; whether that's listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn't considered or simply offering a basket - it's the little things that make a difference.
• Get to know our in store offers and schemes and promote them - the more information we can give our customers, the better.
• Help our stores run smoothly - this could look like ensuring we have the right products displayed on the shop floor, providing a great service at the tills, or helping with stock in the stock rooms.
• Work with other team members to provide a great shopping experience, ensuring the store is always clean and presentable for everyone to be proud of.

What you'll need to have

Full training is provided for this role, and we are looking for people who:

• Excel in a varied environment, working at pace.
• Communicate and listen effectively.
• Enjoy working as part of a team, promoting a collaborative dynamic.
• Know that the little things make the biggest difference for customer interactions.
• Desire to be a proud brand ambassador for Boots and help customers find the best products for them.

It would be great if you also have

• Experience providing customer care and delivering great customer service - though this is not essential.

Our benefits

• Pension membership (PRSA)
• Partial paid maternity leave
• Discretionary annual bonus
• Generous employee discounts
• Flexible benefits scheme

For more detail on additional benefits and eligibility, visit boots.jobs/ireland.

We are an equal opportunity employer, passionate about diversity and an inclusive work environment.