Customer Assistant - Suit Stylist - Pantheon

Work Pattern
Sunday 11:00-19:00
Tuesday 13:00-21:00
Thursday 13:00-21:00
Saturday 10:00-18:00

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering a market leading customer experience. This isn't just a retail job - it's a role for people who love pace, graft, and playing their part in delivering our transformation.

We're looking for fashion-forward, confident people who are passionate about helping customers feel their best, whether that's through 1 to 1 styling in suits, offering a five-star bra fit experience or a tailor made beauty routine. You'll be someone who knows how to build rapport quickly, listens to customer needs, and confidently recommends products both in-store and online.

• At M&S, our customers don't wait. You'll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
• You'll create genuine 1 to 1 connection with customers through fitting appointments and style advice, tapping into your knowledge of the latest trends and tailoring your recommendations to their unique needs.
• Efficiency and effectiveness are non negotiable. You'll keep standards sky high while balancing speed and accuracy, even when the pressure is on.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in store devices, to provide a personalised five star service.
• Flexibility is vital. Retail moves fast - and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head on.

This is your moment. Take Your Marks and apply today.