Customer Advisor - Rathgael Road

Customer Advisor

Up to £13.10 per hour depending on your age & Benefits. Full-time permanent position available at 37.5 hours per week. Availability to cover morning, evening & weekend shifts within the hours of 6:00am - midnight, Monday to Sunday, with a degree of flexibility required. Flexibility to work until midnight will be required for this role.

Location

EUROSPAR Rathgael Road - 102 Rathgael Road, Bangor, Down, BT19 1RS

About Henderson Group

We are Northern Ireland's leading foodservice provider, encompassing Henderson Wholesale, Retail, Foodservice and Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024. We are Investors in People accredited and family-owned.

Job Overview

Reporting to the Store Management Team, you will assist in the efficient running of the store on a daily basis, ensuring that a high standard of customer service is achieved at all times.

Responsibilities

• Operate all checkouts accurately, ensuring customer transactions are processed efficiently and in a timely manner.
• Ensure that stock is replenished daily and that the company stock rotation process is followed.
• Merchandise stock effectively to increase sales.
• Make sure that all stock is displayed at the correct price using the corresponding Shelf Edge Label.
• Maintain a high level of customer service within the store at all times.
• Cover the Post Office when required as part of this role.
• Perform any other duties as required for the role.

Skills for Success

• No previous retail experience required; training will be provided.
• Team members with personality, passion, energy and a positive attitude who can make customers smile and provide a great experience.

Values

Ambition - We strive to be better and seek new challenges.
Customer First - We put customers at the heart of everything and support our communities.
Teamwork - We succeed together and share knowledge and skills.
Integrity - We are fair, honest, ethical, inclusive and champion diversity.

Benefits

Attractive pay, employee assistance programme, perks offers/discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company owned stores and many more. Our business supports defibrillator installations and school sports days.

Working Hours

Full time permanent position at 37.5 hours per week. Availability to cover morning, evening & weekend shifts from 6:00am - midnight, Monday to Sunday, with flexibility required including working until midnight.

Closing Date

Job Posting Closing Date: 11:59pm, Friday 12th June 2026