Customer Advisor - Ahoghill

Customer Advisor

Pay rates ranging from £11.75 - £13.10 per hour depending on your age & Benefits.

Part-time position available 24 hours per week, working within 6:00am to 11:00pm Monday - Sunday, with a degree of flexibility required.

About Henderson Group

Henderson Group are proud to be Northern Ireland's leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,000 staff and have been placed 5th in Ulster Business Top 100 Companies 2023. We're an Investors in People accredited, family owned group, and our culture is lived out through our four core values - Ambition, Customer First, Teamwork and Integrity.

A look into the role

Reporting to the Store Management Team, you will assist in the efficient running of the store on a daily basis, ensuring a high standard of customer service is achieved at all times.

• Listen to and understand customers' needs and advise them about our products and services.
• Operate all checkouts accurately, ensuring customer transactions are processed efficiently and in a timely manner.
• Ensure daily stock is replenished while complying with the company stock rotation process.
• Ensure stock is effectively merchandised to enhance sales.
• Ensure all stock displayed at the correct price using the corresponding Shelf Edge Label.
• Actively ensure a high level of customer service is achieved and maintained within the store at all times.
• May be required to cover the Post Office when required.
• Any other duties as required for the role.

Skills for Success

• No previous retail experience required; training provided.
• Looking for team members with personality, passion, energy and a positive attitude who know how to make customers smile and provide the best experience.

Are we right for you?

It will be important that you feel aligned with the values we live and work by.

Core Values

• Ambition - We always strive to be better and seek new challenges.
• Customer First - We provide exceptional service and put customers at the heart of everything.
• Teamwork - We succeed together, helping colleagues to succeed.
• Integrity - We are fair, honest and ethical, treating everyone with dignity and respect and championing diversity.

The Reward

Benefits include attractive pay, employee assistance programme, discount scheme throughout UK/Ireland, staff discount at SPAR/EUROSPAR Henderson Group company owned stores and more.

Working Hours

Part time position available 24 hours per week, working within 6:00am to 11:00pm Monday - Sunday, with a degree of flexibility required. Shortlisted candidates will discuss working hours and shift patterns in detail at interview.

Completed applications must be submitted online by midnight on Thursday 28th May 2026.

We are an equal opportunities employer.

Hightown Avenue Mallusk, Newtownabbey BT36 4RT
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