CSA/AGNEW/25 - Customer Support Advisor

Mercedes-Benz, Belfast 6 Boucher Crescent BT12 6HU

Are you a motivated individual who enjoys meeting and exceeding targets? Are you passionate about delivering the best service for customers?

The ideal person will have/be:

• A minimum of 1 year's experience in a customer service sales role is essential.
• Experience of working in a similar role in the motor trade is desirable but not essential.
• A strong working knowledge of computerised systems such as customer databases.
• Experience of CDK would be beneficial.
• A minimum of 5 GCSEs at Grade C or above including Maths and English.
• Be a strong team player who is energised by variety and responsibility.
• Demonstrate a professional and confident approach in dealing with both staff and customers.
• Excellent communication and presentation skills.
• Be attentive to detail.
• A flexible approach to working hours is required.