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Cross Regional Operations Associate

Posted 11 hours 56 minutes ago by JPMorgan Chase & Co.

£40,000 - £60,000 Annual
Permanent
Full Time
Other
Dorset, Bournemouth, United Kingdom, BH1 1
Job Description

Be at the forefront of EMEA HR Operations innovation. Join us to drive impactful change, streamline operations, and enhance the employee experience through technology and process excellence.

As a Cross Regional Operations Associate within the HR EMEA Cross Regional Operations team, you will deliver key product initiatives and lead projects that transform HR processes across the region. You will partner with stakeholders, manage complex projects, and drive automation to support the firm's operational effectiveness and growth.

Job responsibilities
  • Deliver product initiatives such as Time and Attendance system upgrades, automation, and digitalisation
  • Manage project plans, document risks, issues, and dependencies, and track action items
  • Lead process reviews to identify and implement simplification and reengineering opportunities
  • Identify and utilise automation tools to enhance process efficiency
  • Analyze key metrics and trends to support data driven decisions
  • Escalate issues, own follow ups, and provide regular stakeholder updates
  • Build and leverage partnerships across multiple EMEA locations
  • Maintain high accuracy while managing concurrent tasks
  • Communicate effectively with stakeholders at all levels
  • Influence outcomes and drive projects in ambiguous environments
  • Ensure timely delivery of multiple business demands
Required qualifications, capabilities, and skills
  • Previous experience in HR operations or project based roles
  • Strong initiative and results orientation, experience in process improvement initiatives
  • Ability to prioritize and manage workload in a deadline driven environment
  • Excellent written and verbal communication skills
  • Strong interpersonal and stakeholder management skills
  • Critical thinking and analytical skills
  • Experience managing multiple tasks concurrently
  • Ability to work independently and take ownership
  • High attention to detail and accuracy
  • Comfortable with ambiguity and influencing outcomes
Preferred qualifications, capabilities, and skills
  • Experience with automation tools (UI Path, Alteryx)
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