CRM & Lifecycle Product Lead - 12-Month FTC

ASOS is seeking a Head of CRM and Lifecycle Product on a 12-month FTC to lead a combined Commercial and Product team, owning our CRM platforms, including Braze, and shaping journeys that drive repeat purchases across markets.

In this hands-on leadership role, you'll design and optimise triggers, segmentation and personalisation, oversee deliverability, and partner with data and marketing to scale CRM initiatives while supporting our DEI commitments and office-based collaboration.