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Crisis-Response Customer Advisor (Emergency Desk)
Posted 20 hours 28 minutes ago by Otis SE
Permanent
Full Time
Other
Leicestershire, Leicester, United Kingdom, LE1 1
Job Description
Otis is seeking a Customer Advisor for our Emergency Desk in Leicester. You will be the first point of contact for customers with equipment issues, answering alarm calls and following script-driven processes.
This role prioritises clear communication, empathy and resilience under time pressure. We offer intensive training, opportunities to upskill within the customer service centre, and a path to grow with a global leader.
Otis SE
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