Crematorium Technician - Newtownabbey

Crematorium Technician - Antrim & Newtownabbey Borough Council - Newtownabbey

About the role:

• £17.45 per hour
• Location: Newtownabbey
• Monday to Friday
• Duration: Up to 3 months
• Public Sector
• Free car parking

What you'll be doing in this role:

• The effective operation of the cremators and any ancillary equipment through structured maintenance and working procedures.
• To undertake visual checks, record and monitor the cremation process reporting any defects and noncompliance with PG 5/2 (12) and all other legislative requirements.
• Undertake day-to-day duties, including monitoring and control of cremations by computer input; monitor analytical equipment - change filters and calibrate as required; compile statistical information and reports as required; resolve general technical problems during cremations and report any problems to the Assistant Crematorium Manager.
• To maintain records in a neat, secure, and easily accessible way to comply with the operation of the cremation permit.
• To carry out basic routine maintenance to cremators and ancillary equipment in accordance with manufacturers' guidance, undertake diagnostic assessments for fault finding, implementing the relevant corrective action and inform the Assistant Crematorium Manager/ Manager of any issues requiring manufacturers' intervention.
• To strictly observe and adhere to the Code of Cremation Practice and all subsequent amendments, as set out by the Federation of Burial and Cremation Authorities and the Institute of Cemetery and Crematorium Management Guiding Principles for Burial and Cremation.

(There is a full comprehensive JD which can be requested)

What requirements are needed for this role:

• Hold an Institute of Cemetery and Crematorium Management Crematorium Technicians Training Scheme (CTTS) accreditation to operate a cremator or be willing to complete the necessary training and successfully complete the professional qualification within a timeframe agreed with the Crematorium Manager.
• A minimum of 1 years' relevant experience that includes direct responsibility for each of the following:
  • The ability to assess working processes accurately, reporting any discrepancies and implementing actions, where necessary, to keep the service running.
  • Providing high levels of customer care within a bereavement related industry.
  • Ability to work effectively as part of a team.
  • Excellent customer service skills. Highly developed communication skills that demonstrate the ability to listen, understand, accurately interpret, record and report on any issues that arise.
  • Ability to exercise empathy and sensitivity when dealing with the bereaved and other service users where appropriate.
  • Good knowledge of all basic Windows IT software.
• Full current driving licence, or, if a disability prevents driving, access to a suitable form of transport to enable the duties of the post to be carried out in full.
• As the post involves manual handling elements, the post holder must be of a satisfactory level of general fitness.
• Willing to work overtime from time to time to meet the requirements of the service.

Riada Resourcing is an equal opportunities employer.