Credit Controller, Private Patient and Overseas Services

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Credit Controller, Private Patient and Overseas Services 5

Main area: Commercial Directorate. Grade 5. Contract: Permanent. Hours: Full-time - 37.5 hours per week (Ability to do 3 days per week on-site and 2 days per week working at home). Job ref 321-COR-.

Site: Unipart 3 days and Working from Home option up to 2 days . Town: Oxford. Salary: £31,049 - £37,796 per annum pro-rata. Salary period: Yearly. Closing date: 04/09/:59.

Job overview

Oxford University Hospitals NHS Foundation Trust has a vacancy for a full-time Credit Controller for the Private Patient Services based at the Unipart Building at Cowley. This is a fantastic opportunity if you are looking to develop your finance career within the private patient field and within an NHS organisation.

The Private Patient Finance team is based at Unipart House in Cowley. The work pattern involves 3 days per week in the office at Unipart and other trust sites, with an option to work 2 days from home.

Main duties of the job

The post holder will lead and manage the team responsible for debt and cash collection. They will play a crucial role in managing and maintaining the financial integrity of the Commercial Directorate by ensuring the efficient collection of debts and managing outstanding accounts.

You will work closely with self-paying private patients, insurers, other debt agencies, and external stakeholders to ensure income is received in a timely manner and all financial transactions are processed accurately in line with NHS financial policies.

The ideal candidate will be highly motivated, knowledgeable about private practice business, attentive to detail with a focus on accuracy, and able to work efficiently.

Working for our organisation

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of clinical services and is a hub for medical education, training, and research. The Trust comprises four hospitals: John Radcliffe Hospital, Churchill Hospital, Nuffield Orthopaedic Centre in Headington, and Horton General Hospital in Banbury. For more information, view OUH At a Glance by OUHospitals - Issuu.

Our values, standards, and behaviours define the quality of clinical care we offer and the professional relationships we build with patients, colleagues, and the community.

We call this Delivering Compassionate Excellence, focusing on our core values of compassion, respect, learning, delivery, improvement, and excellence.

These values prioritize patient care and underpin the healthcare quality we aim to provide. Watch how we deliver compassionate excellence via the OUH YouTube channel.

Detailed job description and main responsibilities

Please see the attached job description for full details of the role and person specification.

Note: The advert may close early depending on the number of applications received.

For an informal chat about the role, please contact Catherine Kenchington, Head of Private Patient and Overseas Services, at or .

Person specification Qualifications and Experience

• Degree level education or equivalent experience
• Supervisory experience
• Experience in debt collection and finance roles
• Ability to work independently
• Experience with the Compucare system
• Experience in activity and performance reporting
• NHS experience
• Experience with insurer contracts

Employer certification / accreditation badges Application numbers

Please note that the application process will close automatically once the application limit is reached, regardless of the advertised closing date.

For inquiries, contact Catherine Kenchington, Head of Commercial - PP, OSV & International Services, at or .

Domestic/catering/portering services at the John Radcliffe Hospital are provided by Mitie.

Domestic/catering/portering/maintenance engineer services at Churchill Hospital and Nuffield Orthopaedic Centre are provided by G4S.

Maintenance engineer services at the John Radcliffe Hospital are provided by Equans.

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