Credit Controller

Location: On site / Nenagh, Co. Tipperary, Ireland
job type: Permanent / Full-time
Sector and subsector: Accounting & Finance Accounts Receivable
Salary: Negotiable salary

Credit Controller

Reporting to: Group Credit Manager

Purpose

The Credit Controller will be responsible for managing the credit and collections processes to ensure timely payments from customers, minimize bad debts, and maintain strong customer relationships. This role is key to supporting the financial stability and operations of the Co-op.

Responsibilities

• Manage and monitor customer accounts to ensure timely payment and adherence to agreed credit terms
• Liaise with sales representatives and branch managers in relation to their assigned customers.
• Assess customer accounts, review credit limits in line with company policy
• Proactively identify and resolve credit control issues and escalate them when necessary
• Proactively follow up on overdue accounts by phone, email, and written correspondence
• Resolve customer invoice queries promptly and effectively in collaboration with sales
• Maintain accurate records of customer interactions and payment history
• Produce regular reports on aged debtors for senior management
• Support the month-end close process by reconciling customer accounts and posting necessary adjustments
• Download daily bank debtor payments and forward to relevant staff for posting to debtor accounts.
• Continuously review and improve credit control procedures to enhance efficiency and reduce risk
• Adhoc duties as required within your role

Qualifications/Experience required for this role

• Bachelor's degree in finance, accounting, or a related field (preferred but not always required).
• Further credit control training is an advantage.
• Minimum 2-3 years of credit control or accounts receivable experience,
• Experience with ERP systems (e.g., Oracle, Core) is beneficial
• Familiarity with farming or rural/agricultural customer base is a plus (beneficial not essential)

Key Skills/Attributes/Core Competencies

• Strong interpersonal and communication skills
• Excellent attention to detail and accuracy
• Ability to work independently and as part of a team
• Solid negotiation and problem-solving skills
• Competency in MS Office, particularly Excel

Note:As with all positions, due to the nature of our business, key responsibilities will evolve and change over time.