Credit Controller

Overview

Who we are: At Mergon, we mould ideas for a sustainable future. We work with leading brands like Tesla, BMW, Xerox and Abbott to design, manufacture, and deliver sustainable products for the vehicles and equipment of the future.

We care deeply about our colleagues, customers, and our community and we have a curiosity that constantly pushes us to innovate and improve. We are competent, capable, and we invest in our people and in our processes to ensure we continue to grow and do our best work every day.

The Role

Credit Controller

Hours of Work

12 hours per week; we are flexible with when you work the 12 hours within a Monday-Friday, 08:00-17:00 (08:00-13:00 on Fridays) office environment.

Responsibilities

• Running aged debtor reports and chasing customers for overdue amounts
• Handling customer invoice queries
• Setting up and maintaining customer accounts
• Reviewing and maintaining payment terms in SAGE
• Conducting customer account reviews, sending reminders, and communicating via phone calls and emails
• Collaborating with a small, friendly finance team

To be successful in this role

• Good experience with credit control
• Previous experience in a financial role
• Be comfortable making and receiving a high volume of customer calls
• Qualifications may be beneficial but are not necessary. Credit control experience is more important for this role

KPIs / Success within the first year

• Reduced the number of aged debtors and overdue amount total
• Established good customer relationships
• Able to collaborate with and support the other finance team members

Benefits

• £15.00 - £16.00 per hour depending on experience
• Option to join the Private healthcare scheme
• 34 days holiday (pro rata for this 12-hour position)
• Full Christmas and New Year shut down
• Free on-site car park
• Canteen facilities, including hot drinks
• Employee Assistance Programme (Wellbeing platform)
• Company Wellbeing & Events programme (such as summer BBQ's, free annual health checks, pie days and much more)
• Career growth; Learning & Development opportunities

The document is a guide only and should not be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and will be amended in the light of changing needs of the organisation.

Don't meet every single requirement?

We know that some people are less likely to apply if they don't meet all the above. We're committed to building a diverse, inclusive, and authentic workspace. If you are passionate about this role and believe you can bring value to our team, we'd love to hear from you.

How to Apply

Please apply with your CV via the advertising platform. For further information, please contact:

Equality and Diversity

Mergon is committed to the principle of equal opportunities in employment, and to ensure that no job applicant or employee receives less favourable treatment on the grounds of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability, or gender reassignment.

Safer Recruitment

Mergon is committed to the promotion welfare of young people and vulnerable adults. The successful applicant will be required to provide proof of rights to work in the UK.