Credit Controller

Position Title: Credit Controller

Reports to: Senior Credit Controller

Job Type: Permanent, Full time onsite

Base Location: Manchester

Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.

As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, we're creating a legacy that goes beyond business-one that's changing the world for the better.

In this role, you will be responsible for managing and collecting outstanding accounts receivable, minimizing credit risk, and ensuring healthy cash flow. You'll play a key role in maintaining strong customer relationships while ensuring timely payments and resolving billing issues.

Key Accountabilities

Credit Management & Customer Onboarding

• Prepare and follow up on new customer credit applications, establish appropriate credit limits, and ensure ongoing adherence.
• Review reports regularly to ensure customer accounts are up to date; block delinquent accounts, maintain the customer database, and unblock eligible sales orders.

Accounts Receivable & Collections

• Maintain regular contact with customers to ensure timely payments; pursue outstanding balances via phone, email, and written communication.
• Oversee receipts on customer accounts and process bank deposits accordingly.
• Allocate receipts accurately to customer accounts and reconcile discrepancies.
• Investigate and resolve invoice queries or payment disputes; liaise with internal departments (e.g., Sales, Customer Service) to resolve issues efficiently.

Invoicing & Documentation

• Create manual invoices for intercompany billings, other charges, and credit notes for existing customers when required.
• Assist with audit preparation and provide necessary documentation during the annual audit process.

Cash Flow & Financial Reporting

• Contribute to weekly cash flow forecast meetings to support effective liquidity management.
• Prepare financial analyses and reports for management as needed.

Compliance & Policy Adherence

• Comply with company policies and procedures related to health & safety, quality, and environmental management.

What We're Looking For

To thrive in this role, you should bring:

Education and Experience

• Minimum of 5 GCSEs (or equivalent) including Maths and English at grade C/4 or above.
• Proven experience in a credit control, accounts receivable, or similar finance role.
• Previous experience in credit and collections.
• Additional exposure to customer service operations.
• Sound understanding of credit risk, cash collection, and financial controls.

Technical Skills

• Strong attention to detail and accuracy.
• Ability to multi-task with a proactive and flexible attitude.
• Handles sensitive financial data responsibly; committed to integrity and transparency.

Soft Skills

• Excellent communication skills, verbal and written, to allow interface with customers and operational people.
• Excellent interpersonal skills.
• Must possess a willingness to learn and collaborate with others in the company.
• Must be self-motivated and committed to achieving high standards.
• Comfortable working on own initiative and/or working with others to achieve desired outcomes.

Why Armstrong Fluid Technology?

By joining us, you'll become part of a global community dedicated to pushing the boundaries of fluid-flow technology while upholding Armstrong's commitment to sustainability. You'll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrow's solutions today.

Please note that we do not offer Sponsorships or work permits.