Credit & Income Supervisor

Credit & Income Supervisor, London Campus
QA Higher Education, fulltime, Mon-Fri 9am-5.30pm

Are you experienced in Leading Successful Teams with a background in Credit and Income? Are you looking to progress in a fast-paced, vibrant, and rewarding organization? Then we have the role for you. Read on to find out more.

About our role: As Credit & Income Supervisor, you will lead a small, busy team across multiple locations, managing the end-to-end revenue collection process for QA Higher Education. You will oversee four distinct sales ledgers linked to key education partners, playing a vital role in maximizing cash flow by prioritizing debt collection, issuing installment plans, and ensuring timely Student Finance England approvals.

Here's a flavor of what's involved:

• Responsibility for revenue creation and collection across four individual sales ledgers/partners, ensuring timely and accurate reconciliation.
• Deliver key financial reporting and analytics to senior management, providing insights to support strategic decision-making.
• Manage high volumes of both face-to-face and remote (phone/email) communications with internal and external stakeholders.
• Supervise three direct reports across multiple locations, providing guidance, support, and performance oversight.
• Prioritize collection of outstanding revenue, issued installment plans, and follow up on Student Finance England (SFE) approvals to reduce risk and maximize cash flow.
• Assist the Credit Manager with day-to-day operational activities, including process improvements and workflow management.

Bring your experience:

• Proven high-level communication skills.
• Experience of using CRM and accounting databases is desirable.
• Understanding of Microsoft Office systems and basic competencies.
• Database management experience is desirable.
• Self-motivated and driven.
• Versatile and flexible to adapt to new tasks.
• Calm and composed approach to maintain a positive attitude in high-stress environments.

Apply now - here's how! Simply hit the apply button.

Equal Opportunities

At QA, our mission is to help everyone find their place in the world. We celebrate the diverse community cultivated by different individuals. As an equal opportunity employer, we ensure that our organization is inclusive for all.

We look forward to hearing from you!

What We'll Do For You!

A little more about QA: We support students preparing for undergraduate study, working professionals seeking to specialize, and career changers. Our goal is to make outstanding higher education accessible to everyone.

We collaborate with partner universities to offer courses ranging from foundation programs to postgraduate degrees in areas like Accountancy, Business, Computing, Cybersecurity, Digital Marketing, Events Management, Project Management, and Web Development, delivered in city centre locations.

Vacancy location: London, London, London (Rosebery Avenue)