Corporate Services Manager

Corporate Services Manager page is loaded Corporate Services Managerlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: V97514 Here is what you need to know about the job: Li & Fung is a global supply chain management company, committed to delivering strategic end-to-end solutions for the Li & Fung Group of businesses and partners around the world. LF Europe, a key division of Li & Fung, provides first-class support services to the businesses operating in the UK and Europe. Our functions encompass core areas such as Finance, IT, Human Resources, and Facilities, ensuring seamless operations while fostering a collaborative and efficient work environment. The Corporate Services (CS) Manager is a hands-on management role responsible for the entire operation of a flexible workspace, combining hospitality, facilities management, sales, and team leadership to ensure a seamless and vibrant environment for all stakeholders and customers. The role will oversee daily office operations, ensuring smooth functioning, managing supplies/budgets, supporting staff, coordinating meetings/events, maintaining policies, acting as the central point for office efficiency, creating the space for a productive work environment. The role will be based in our London office but will also take on responsibility for all other LF Europe offices including Manchester and Nottingham. Occasional travel to Manchester and Nottingham offices will be required as necessary.This role is integral in developing a work environment where people can perform their best and be proud to host customers, supporting high levels of client satisfaction and loyalty. Major Accountabilities: Corporate Services & Office Management Oversee the day-to-day operation of corporate services and office environments, ensuring efficient, compliant, and professional workplaces. Implement and maintain office procedures, systems, and service standards to support business operations. Manage office administration services, ensuring they are customer-focused, cost-effective, and aligned with organisational expectations. Support HR with employee onboarding, office inductions, and orientation activities. Organise and support internal events, conferences and support with facilitating team meetings. Manage meeting room bookings, calendars, room set-ups, and associated catering requirements. Act as the primary point of contact for corporate services and facility-related employee queries. Facilities & Operations Management Ensure the smooth operation of all buildings, systems, and services, including HVAC, electrical, plumbing, security, and cleaning. Manage property maintenance, repairs, and refurbishment works, coordinating third-party suppliers and contractors. Conduct regular inspections and audits to identify risks, maintenance needs, and improvement opportunities. Maintain accurate records of facilities operations, incidents, inspections, and compliance documentation. Safeguard space and facilities data integrity. Health, Safety & Emergency Preparedness Develop, implement, and enforce Health & Safety policies and procedures in compliance with UK regulations. Ensure full compliance with statutory safety requirements, including annual inspections and certifications. Organise and facilitate health and safety training and promote a strong safety culture. Create, maintain, and test emergency response and evacuation plans, including coordinating drills and training. Maintain records of incidents, risk assessments, and corrective actions. Stakeholder, Client & Community Management Act as the "face" of the buildings, building strong, professional relationships with employees, customers, landlords, and service providers. Ensure a high-quality customer and visitor experience by proactively managing hospitality, catering, and on-site support. Support business teams when hosting customers on-site, including room set-ups, catering, and overall experience management. Foster a positive and engaging workplace community through events, engagement initiatives, and communication. Develop and manage a network of hospitality and service suppliers (e.g. caterers, furniture hire, event services). Space Planning & Workplace Strategy Assess current and future space requirements to optimise layout, utilisation, storage and employee experience. Lead desk moves, office relocations, and reconfigurations with minimal disruption to operations. Collaborate with senior stakeholders on strategic space planning and budgeting. Take overall responsibility for maintaining a clear work environment free from any hazards Financial & Budget Management Develop, manage, and monitor the Corporate Services and facilities budgets. Process invoices, review and approve payments to contractors and suppliers, and manage cost charge-outs. Review quotations and negotiate charges and service fees to ensure value for money. Identify cost-saving opportunities and operational efficiencies without compromising service quality. Track office and kitchen supply usage (e.g. stationery, IT equipment, refreshments) and make recommendations to enhance employee experience and control costs. Team Leadership & Management Lead, manage, and develop the corporate services and administration team. Set objectives, conduct appraisals, and review team and individual performance. Address absenteeism and performance issues effectively. Develop systems, procedures, guidelines, and service standards for the team. Promote teamwork, communication, and continuous improvement within the team. Reporting & Continuous Improvement Prepare management reports, analysis, and recommendations related to facilities, space, and service performance. Review service proposals, including those from offshore offices, and provide recommendations. Analyse complex resource management and operational issues and support decision-making. Continuously review and enhance service offerings and customer experience. Other Perform additional duties as required by Management to support business needs. A level Math's & EnglishHealth & Safety Certification such as NEBOSH General CertificateProven experience in a customer-facing, operational management role, ideally within serviced offices, hospitality, high-end retail, or property/facilities management.Experience managing health and safety programs and compliance is highly desirable.Proficiency in time management and organisation.Proficiency in data analysis tools to manage CS and FM insights.Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).Strong organizational skills with excellent attention to detail and the ability to multitask and prioritize effectively.Confident, professional, and commercially minded with proven relevant experience.Exceptional verbal and written skills for cross-departmental coordination.Comfortable in a leadership role and able to make decisions.Proficiency in MS Office suite and experience with CRM or billing software packages.A proactive, hands-on approach to problem-solving and a positive attitude to resolve operational bottlenecks or disputes. If this sounds like you, Apply Now! As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and/or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization's Declaration on Fundamental Principles and Rights at Work. Li & Fung is creating the supply chains of the future. As entrepreneurs, we create innovative products and provide end-to-end solutions for our customers. We are using speed, innovation and digitalization