Corporate Debt Assistant

The Corporate Debt Team are responsible for collecting the following debts owed to The Council: Council Tax arrears, Housing Benefit Overpayments and Sundry Debts including Adult Social Care.

Reporting to the Senior Billing & Debt Officer (Corporate Debt), the Corporate Debt Assistant will maintain a high standard of customer care while supporting all aspects of the timely recovery of unpaid debts owed to the Council. They will help deliver an efficient, high quality debt recovery service, ensuring that all appropriate actions are taken to maximise collection across the full range of debt types and to contribute to the reduction of outstanding debt owed to the Council.

The role of Corporate Debt Assistant involves a great deal of multitasking and customer contact.

You will be required to actively pursue and collect outstanding monies owed to the Council specifically in respect of Council Tax, Sundry Debt (including Adult Social Care Debt), and Housing Benefit Overpayments.

As this role will be working on Council Tax arrears recovery good knowledge of Local Authority Billing and Debt related legislation and sound understanding of Debt Recovery processes and options available is essential.

If you would like to discuss the role further please contact Dominic Burton on or by email