Corporate 2nd Level IT Consultant Level 1

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Corporate 2nd Level IT Consultant Level 1

Job Reference: HCC621928
Salary Range: £33,178 - £36,369 per annum
Work Location: Elizabeth II Court, Winchester
Hours per week: 37
Contract Type: Permanent
Closing Date: 1 September 2025
Interview Date: w/c 1 September 2025

The Role:

Hampshire County Council is seeking an IT Support professional with a sharp mind and the potential to quickly grasp IT skills, to join our team and take on the important role of supporting IT & AV equipment in our meeting rooms. The successful candidate will be responsible for ensuring that all the technology in our meeting rooms is functioning properly and is available for use by employees and users of the Meeting Rooms here at HCC.

What you'll do:

• Provide technical support for meeting room technology, including audio/video conferencing systems, and other collaboration tools
• Troubleshoot and resolve issues with meeting room technology in a timely manner
• Perform routine maintenance and updates on meeting room equipment to ensure optimal performance
• Assist with the installation and configuration of new meeting room technology as needed
• Collaborate with other IT team members to ensure seamless integration of meeting room technology with other company systems

What we're looking for:

• Relevant experience in an IT support role, preferably with some experience on audiovisual and collaboration tools
• Good understanding of network protocols and experience with network troubleshooting
• Experience with audio/video conferencing systems and other collaboration tools
• Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical colleagues
• Ability to work independently and as part of a team in a fast-paced environment
• This role will involve primarily working on-site at our main offices in Winchester and covering meetings out of hours usual business hours when required
• You may be required to visit other locations within Hampshire and the Isle of Wight or other local authority and therefore need to have the ability to travel, as necessary

If you are a motivated IT professional with a passion for providing excellent technical support and have experience with meeting room technology, we want to hear from you.

Our benefits package includes details of the holiday entitlement, pension scheme, flexi-time scheme, family friendly policies and interest free travel loans and discounts. We offer a flexible, motivating and inclusive workplace. We have created an environment that you can look forward to being a part of, where you are empowered to be your best and a workplace built on teamwork where people can grow and develop in their roles.

If you think you have what it takes to make a real difference in Hampshire, get in touch!

Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment.

Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance.

This post is subject to Non-Police Personnel Vetting. Further information about this process will be provided to successful candidates. Candidates must have resided in the UK for a minimum of 3 years in order for clearance to be obtained.

Contact Details for an Informal Discussion:

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.