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Conveyancing Assistant

Posted 11 hours 21 minutes ago by Ward & Rider Ltd

Permanent

Not Specified

Other

Warwickshire, Stratford-upon-avon, United Kingdom, CV370

Job Description

To provide comprehensive support to their appointed lawyer to ensure that they are able to operate at optimum efficiency. This is a varied role which will involve a high level of telephone work and will therefore require excellent communication skills. Good time management and a high degree of self management and initiative will also be required.

Key Duties and Responsibilities

To be the main point of contact for clients in the absence of his/her lawyer.
To answer the telephone promptly, taking messages and following up where necessary in a pro active manner.
To build relationships with clients and internal and external contacts on behalf of the team.
To attend clients/contacts in person and on the telephone and to provide such support in a professional and friendly manner, in keeping with the Company's standards of client care.
To prepare correspondence and legal documents using the case management system and to ensure a high quality of the documents, emails, faxes and photocopies through audio and copy typing.
To progress cases within the limit of their ability as requested by their lawyer.
To open and close files.
General administrative support to the lawyer.
To carry out/organise relevant copying.
To make appointments, arrange meetings and maintain the diary of their lawyer.
Support colleagues/the wider team as required.
To undertake training of new employees where required.
To maintain and update the filing.
To undertake any specific training when required to do so and overall to have a responsibility towards self development.
To ensure the confidentiality of all the Company's and clients' documentation and information.