Contract Supervisor (Grounds Maintenance)

Job description

Contract Supervisor - Devizes

The Contract Supervisor will run the day-day operation of the contract planning the tasks and resources to ensure a high quality, efficient and safe service. You will report into the Contract Manager. The Contract Supervisor will be required to deputise for the Contract Manager.

Key responsibilities of the role are:

• Organise staff and teams to deliver the service in line with Glendale Live schedules
  
• Liaise with the Contract Manager on staffing requirements, using reports and plans
  
• Monitor progress and performance using Glendale Live and other company systems
  
• Undertake quality monitoring of work completed and provide reports
  
• Organise call outs, out of hours and holiday rotas to ensure that there are sufficient resources to meet service requirements
  
• Assist in the interview, selection and employment of fixed term and permanent staff, following the company pay structure, in line with company procedure and ensuring all related administration is completed promptly.
  
• Ensure that all employees/subcontractors are effectively managed and employee records are kept up-to-date.
  
• Maintain good employee relations and ensure expectations are understood and met.
  
• Assist in the delivery of staff training plans to ensure mandatory compliance needs are met and skill levels are developed.
  
• Undertake incident investigations and support the Contract Manager in respect of any disciplinary matters and corrective actions.
  
• Evaluate vehicle and machinery requirements and maintain them in accordance with company systems and manufacturers recommendations.
  
• Ensure all equipment is checked and safe for use by appropriately qualified staff.
  
• Assist the Contract Manager in providing information for the client as required.
  
• Attend client meetings with the Contract Manager and deputise as required from time to time.
  
• Maintain excellent communication internally and with the client and members of the public.
  
• Liaise with Client Officers to: agree programmes of work, discuss technical matters, inspect and certify completed work, agree additional works, resolve issues
  
• To make recommendations on improvement to specified service standards.
  
• Ensure the completion of the workforce timesheets.
  
• Monitor and approve holidays for the workforce to ensure specification compliance.
  
• Provide data for pricing of additional work for the client and other external customers. Produce quotations for additional works and submit them to the Contract Manager for approval.
  
• Plan and oversee the effective delivery of additional works.
  
• Fully participate in health and safety compliance and the overall company health and safety culture.
  
• Undertake safety inspections on a regular basis.
  
• Ensure all incidents, near hits and safety observations are recorded on GlenSafe in a timely manner.
  
• Conduct investigations into safety incidents as required.
  
• Organise contract safety meetings and toolbox talks.
  
• Support the maintenance of Environmental Standards and compliance with the BS EN ISO 14001:1996 standard at the contract.
  
• Deputise for the Contract Manager during periods of absence.
  
• Any other duties that may arise relevant to the role.
  

Health & Safety

• To act in accordance with the Health and Safety at Work Act and the Glendale Health and Safety Policy at all times
  
• To carry out instructions from your Line Manager in accordance with Glendale's Health and Safety Policy, Glendale's Codes of Practice, Glendale's Quality Management Systems and the Employee Handbook.
  
• To be knowledgeable of Health and safety regulations within your workplace and the activities that you are carrying out.
  
• Ensure you have completed the necessary induction and health and safety modules prior to commencement of any works.
  
• You must be responsible for the health and safety of yourself and that of others, in your working environment,
  
• To promote safe working practices at all times and to ensure that all equipment is safe to use.
  
• To ensure that you are knowledgeable of the suitability of all machinery/equipment used in accordance with the task you are doing and it is safe to use.
  

Machinery

• To ensure the correct use of all machinery/equipment in accordance with its handbook.
  
• To ensure that any machinery/equipment that does not operate correctly is reported immediately to your Line Manager and a defect tag is filled out and attached.
  
• To ensure that any check/maintenance sheets are completed and passed to your Line Manager.
  
• To ensure that all machinery/equipment is secured at all times (when not in use).
  
• A full, clean driving licence is an essential requirement for this role.
  

A full, clean driving licence is an essential requirement for this role.

Benefits offered by Glendale:

• Employee health cash plan
  
• Employee discount portal - discounts on travel booking, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending
  
• Company sick pay
  
• Career progression
  
• Training and development