Contract Manager

Who we are in a nutshell.

At BES Group, we pride ourselves on being the leading end to end risk management solutions provider in the UK and Ireland. That means it's our job to help keep our customers assets' legally compliant, operational and, above all else, safe. We're able to achieve this with a team of only the very best, most talented people.

We are currently hiring a highly motivated individual to provide an efficient administrative service, supporting and maintaining good relations with new and returning clients within the Consultancy Support Services Team.

What will you be doing?

As a Contract Manager for the BES Group you will be responsible for carrying out a wide range of administrative duties for the team. This includes:

Managing the end to end contract process which includes issuing quotes, reviewing invoices and resolving customer queries.
Effectively planning inspections for our engineers and clients.
Creating purchase orders and ensuring that the billing and invoicing process is accurate.
Managing queries in the mailboxes.
You will become a recognised expert in applying best practice across all core tasks and business areas that you support.
You will interpret, calculate and analyse information provided by clients and colleagues
The role will also be responsible for working closely with the Head Office Engineers, Field Engineers and the Strategic Pricing Team.

As part of our team, you will get:

A minimum standard starting salary of £24,000
Up to 10% pension contribution
2 x life cover
Enhanced maternity / adoption leave
Annual salary review
25 days annual leave plus 8 bank holidays
An additional day's holiday for your birthday every year
An extra day's holiday to take on Christmas Eve each year
Access to our buy and sell holiday scheme
Opportunity for flexible working
Electric Vehicle salary sacrifice scheme
Discounts and savings via our employee benefits portal
Health and wellbeing support via our Employee Assistance Programme
Company wide volunteering scheme
Fundraising support for your chosen charity

To join our team, you will need:

Strong administration and customer service skills with proven experience resolving queries
Previous experience working in a changing environment and the ability to adapt priorities as needed
Experience working with internal and external customers and stakeholders
Experience adding data onto computer systems, ideally a CRM system
Excellent time management skills
Good attention to detail with the ability to identify anomalies in assigned work

We want you to be you

Our focus on diversity, equality and inclusion is here to stay.

Our team is made up of some of the most skilled and talented people and that's what matters to us. At BES Group, we want our people to know that they can be their true authentic selves at work, it really is that simple.

What's more, we're a Real Living Wage employer across our complete business and we are delighted to have pledged our commitment to the military community by signing the Armed Forces Covenant.

Go for it! Research suggests that some people tend to only apply for roles if they meet all requirements. If you don't meet every point above, but still feel like you could really help make a difference in this role, please apply, you might be exactly what we're looking for.

To apply for this role, simply click "Apply". We ask for some basic contact information and a CV or your LinkedIn profile, it's that easy! Please note, successful candidates will be required to complete the relevant background checks as part of the recruitment process.

BES Group, where our people and our customers come before everything else.