Contacts Team Leader - Customer Service & Billing

Cpl Healthcare is looking for a Contacts Team Manager based in Belfast on a temporary fulltime basis with a starting salary of £18.13 per hour. The successful candidate will ensure a customer-oriented approach within the team, manage performance, and drive process improvements. Candidates should have a 3rd level qualification and at least 2 years of experience in a management role within a regulated environment. Proficiency in MS Office and experience with CRM systems are also required.