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Contact Centre Supervisor: Lead Guest Services & Ticketing
Posted 1 day 19 hours ago by Wimbledon
Permanent
Full Time
Call Centre / Customer Service Jobs
London, Merton, United Kingdom, SW184
Job Description
The Wimbledon Championships' Contact Centre Supervisor will lead a team of Guest Service Agents, ensuring world-class customer service for our Guests. You will manage workflows, collaborate with the Ticketing Managers, and act as the escalation point for Ticketing queries during The Championships and year-round.
This fixed-term role is full-time, based in our office in Wimbledon, with extended hours during peak times (8am-8pm).
Wimbledon
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