Leave us your email address and we'll send you all the new jobs according to your preferences.
Contact Centre Lead - Customer Experience & Coaching
Posted 3 days 1 hour ago by Alliance Healthcare UK
Permanent
Full Time
Other
Lancashire, Leigh, United Kingdom, WN7 1
Job Description
Alliance Healthcare UK is seeking a Contact Centre Team Leader to support the Customer Services Dispensing Manager. The role focuses on running the contact centre daily, monitoring calls, processing orders, and maintaining high levels of customer satisfaction across email and phone channels.
You will recruit, train, and coach staff, drive performance against SLAs, and ensure compliance with regulatory requirements and GDP training.
