Consumer Insights & Strategy Lead- Part-Time (3 days per week)

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It does not apply to content on or other domains.This website is run by the Financial Conduct Authority. We are committed to inclusive design and ensuring that our web content is accessible to all.For example, that means you should be able to: zoom in up to 300% without the text spilling off the screen navigate most of the website using just a keyboard navigate most of the website using speech recognition software listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)We've also ensured that the text is clear and easy to understand. has advice on making your device easier to use if you have a disability. How accessible this website is We know some parts of this website are not fully accessible: Checkboxes are not accessible using standard voice commands. Some radio buttons are not given group titles when tabbing to them using a screen reader. Edit combo fields with options lists can be difficult to navigate to with voice commands when the field is completed. The programmatic labelling of edit combo fields with options lists is not clear when using a screen reader. Feedback and contact information If you need information on this website in a different format contact us and tell us: the web address (URL) of the content your name and email address the format you need - for example large print, braille or audio Reporting accessibility problems with this website We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact us. Enforcement procedure The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, . Technical information about this website's accessibility The Financial Conduct Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Compliance status This website is partially compliant with the AA standard, due to 'the non-compliances' listed below. Non-accessible content The content listed below is non-accessible for the following reasons. Non-compliance with the accessibility regulations Checkboxes are not accessible using standard voice commands such as "Click checkbox" and can only be accessed by using "Tab" commands. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). Some radio buttons are not given group titles when tabbing to them using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). Edit combo fields with options lists can be difficult to navigate to with voice commands when the field is completed. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). The programmatic labelling of edit combo fields with options lists is not clear when using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). What we're doing to improve accessibility We are actively engaging with our site developers and independent accessibility professionals to address the issues above and improve overall accessibility with the eventual goal of attaining full WCAG AA compliance. Preparation of this Accessibility Statement This statement was prepared on 22nd July 2021. It was last reviewed on 22nd July 2021.This website was last tested on 02/02/2021. Testing was carried out by Blazie Engineering using the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test. Salary: National (Edinburgh and Leeds) ranging from £59,100 to £80,233 and London from £64,900 to £88,100 (salary offered will be based on skills and experience, and per year pro rata) This role is graded as: Lead Associate - Regulatory Your recruitment contact is Sonika Suryadevara via . Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted. About the FCA and team We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you'll play a key part in protecting consumers, driving economic growth and shaping the future of UK finance services.The Data, Technology and Innovation (DTI) division enables the FCA to be a digital-first, data-led smart regulator by delivering a secure, agile and cost-effective technology and data ecosystem that drives better decisions, transparency and operational efficiency.Sitting within DTI, the Digital Intelligence Solutions team deliver a Digital Unified Intelligence Environment (DUIE) to surface insights for action through tools, dashboards and bespoke analysis. Role responsibilities Guide the delivery and enhancement of the departments business dashboards, supporting directorates such as Supervision, Authorisations and strategic programmes Oversee the FCA's social media listening tool and vendor relationship, ensuring it is used effectively to generate actionable insights Act as the Data Steward for consumer and social media data, managing contracts, ensuring compliant and responsible usage and upholding FCA governance standards Drive innovation through SOCMINT, designing new analytical products, coordinating communications initiatives, and expanding the reach of consumer insight across the organisation Support, mentor and develop a team of Senior Analysts, fostering professional growth through coaching, training and career development opportunities Operate in a dynamic, fast-paced environment, translating complex data into clear insights, engaging stakeholders across the organisation and contributing to continuous improvement and innovation within the Digital Intelligence Solutions department Skills required Minimum: Prior experience working with analytics or insights from consumer, social, or market sources, including prior exposure to SOCMINT and vendor tools Hands on experience using dashboards and visualisation tools (e.g., Tableau) to present insights clearly to business users Experience in managing a team, including coaching, training and mentoring analysts to develop their skills Essential: Excellent time and task-management skills, able to deliver high-quality outputs under tight deadlines in a fast-paced, dynamic environment Strong stakeholder management and communication skills, able to engage senior members, build trust and translate insights into actionable recommendations Curious and proactive mindset,