Configuration Specialist (Exeter, UK)

Are you a tech-savvy problem solver with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where your work has a direct impact on successful system implementations? If so, we'd love to hear from you!

About the Role

As a Configuration Specialist at Unity5, you'll be at the heart of our implementation process, ensuring new customers are set up seamlessly with our cutting-edge software solutions. Working closely with an Implementation Consultant, you'll translate business requirements into fully configured systems, supporting testing, troubleshooting, and feature releases.

What We're Looking For

• A customer-focused mindset with a commitment to delivering top-tier service
• A natural problem solver who takes ownership of issues and sees them through to resolution
• A self-starter who can juggle multiple tasks independently
• Strong technical aptitude with an interest in IT
• Knowledge of SQL and databases

Bonus Points if You Have:

• Project management experience or experience working in a project team
• Hands-on experience with SSO integrations, data migration, and APIs
• Industry knowledge of parking compliance

What You'll Be Doing

• Becoming a product expert in Unity5 systems and configuring customer requirements efficiently
• Setting up customer test and live environments using both manual and scripted configurations
• Testing and approving system deliveries before release
• Troubleshooting technical issues and supporting customers through their go-live process
• Assisting with training, documentation, and post-implementation customer support

Why Join Us?

• Play a key role in delivering impactful software solutions to our growing customer base
• Be part of a collaborative and supportive team that values innovation and efficiency
• Enjoy professional development opportunities and a dynamic work environment

If you're ready to take on a new challenge and make a real difference, apply now and become part of the Unity5 team!