Concierge Porter

Concierge Porter

Do you want to join a certified Great Place to Work? With over90% of our Team saying they are proud to work at Harvey's Point, we pride ourselves on being an employer of choice.

Join our award-winning team at Harvey's Point Hotel in our Guest Relations department as Concierge Porter.

About Harvey's Point

Harvey's Point is a 4 star luxury Donegal hotel set in the idyllic surroundings of Lough Eske with the Bluestack mountains in the background.

The hotel has been at the forefront of the luxury hotel scene for over 30 years and comprises of 101 beautiful bedrooms offering breathtaking scenery at every turn.

Role and Responsibilities

• Providing an outstanding guest experience by exceeding guest expectations
• Ensuring that guests are greeted in a professional and friendly manner
• Assisting all guests with luggage
• Driving guests to the Lodge at Harvey's Point
• Drop off and collection of guest laundry
• The prompt delivery of guest messages and parcels that are handed in to the Concierge department
• Assist other departments in providing a 5 guest experience
• Carrying out all tasks in accordance with hotel procedures
• Having comprehensive knowledge and actively promoting the surrounding area of Donegal
• Having the highest standards of presentation and cleanliness in the hotel, particularly in public areas

About the role Candidate Requirements

• Excellent communication skills both verbal and written
• Attention to detail
• Strong customer focus skills
• Positive attitude to work
• The ability to work shifts and weekends
• Previous experience in a concierge/porter role or the hospitality industry would be desirable but not essential

Perks and Benefits of working at Harvey's Point Hotel

• Excellent rate of pay
• Employee awards & recognition schemes including employee of the month, long service awards, team recognition days and random treat days
• Employee referral programme
• Learning and Development opportunities
• Opportunity to progress within the Windward Group
• Windward Group Hotel discounts
• Employee Assistance Programme
• Digital Wellness Programme
• Discounted health care plan
• Birthday card and gift
• Meals on duty
• Social events
• Gift for parents of newborn babies
• PRSA pension scheme