Component Lead - NOC Green Team (m/f/x)

Are you ready to lead a dynamic team and tackle exciting challenges in the world of network operations? We are seeking a highly skilled and motivated Component Lead to join our NOC Green Team. If you thrive in a fast-paced environment and enjoy solving complex technical problems, this is the perfect opportunity for you! As the Component Lead, you will be responsible for leading a team of 5 members offering Level 2 support, ensuring smooth and efficient operations, and making a real impact on our network infrastructure. This role requires strong leadership, organizational, and prioritization skills, as well as a commitment to high quality and customer satisfaction.

• Lead and manage the NOC Green Team, ensuring effective and efficient operations.
• Oversee the daily activities of the team, providing guidance and support as needed.
• Ensure timely and accurate resolution of incidents and service requests.
• Collaborate with other teams and stakeholders to ensure seamless operations and support.
• Develop and implement strategies to improve team performance and service delivery.
• Monitor and report on team performance, identifying areas for improvement.
• Handle administrative tasks related to inventory & monitoring of network devices.

• Proven experience in a leadership role within a Network Operations Center or similar environment.
• Strong organizational and communication skills.
• Ability to collaborate effectively with cross-functional teams.
• Fluency in German and English is mandatory. Additional languages such as Italian, Lithuanian, Czech, Hungarian, Slovakian, Bulgarian, Romanian, or Croatian are a plus.
• Excellent Network-Skills (certified)
• Experience with ServiceNow or similar ITSM-Tools

• Flat hierarchies and short decision-making channels
• A family-friendly company culture with flexible working hours and remote working options available according to your individual needs
• Numerous training and further development opportunities within the Group (5% of working time for self-organized training and education)
• A lunch allowance
• Staff shopping and travel discounts
• Extensive workplace wellness programme including fitness classes, massages, etc.
• An industry-standard, attractive and performance based annual gross salary starting at 65.000 Euro (on a full-time basis) with the possibility of higher pay according to experience and qualifications

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