Compliance & Business Operations Manager (Fixed Term Contract 12 months)

Raft is the intelligent logistics platform rewriting the technology playbook for freight forwarders and customs brokers in the automation era. A dynamic UK-based AI company with a global footprint, Raft automates freight operations so that supply chains run faster, more accurately, and with less friction.

We're backed by some of the world's best investors in Eight Roads (Alibaba, Spendesk, Toast), Bessemer Venture Partners (LinkedIn, Twilio, Shopify), Episode 1 (Zoopla, Betfair, Shazam), and Dynamo Ventures (Sennder, Stord, Gatik). As we will up to our next fundraise, we're scaling quickly and building a robust compliance and business operations foundation is critical to our success.

We're looking for a Compliance & Business Operations Manager to join us on a 12-month contract. You'll work directly with our General Counsel, and partner with the Chief of Staff and Chief People Officer, to drive strategic compliance initiatives and manage key operational applications.

This is not a back-office role, it's a chance to influence how Raft manages risk, builds customer trust, and scales globally. You'll have exposure to executive leadership, take ownership of high-impact projects, and help define how a fast-growth AI scale-up operates.

• Strategic Compliance Initiatives
• Lead the rollout of Raft's compliance programs across data privacy, artificial intelligence, and information security.
• Maintain a robust maintenance approach to ISO27001:2022, ensuring successful audits, customer enquiries and strong procurement processes.
• Develop internal policies and procedures, maintain compliance records, and deliver staff training.
• Business & Legal Tech Operations
• Own and optimise our legal and compliance tech stack: contract lifecycle management (CLM), CRM, sanctions tools, and ISMS applications.
• Maintain accurate data, ensure due process, and deliver user support in collaboration with our Sales Ops team.
• Improve system efficiency, adoption, and reporting to enable smarter decision-making.
• Impact & Ownership
• Partner with the Compliance Committee and executive leadership to shape Raft's compliance and operational frameworks.
• Deliver high-impact projects quickly with complete ownership and responsibility.
• Ensure our compliance and application operations scale alongside our global growth.

• Bachelor's or Master's degree in Law, Business, Economics, or related field (advanced degree a plus, not required).
• Experience in information security, data privacy, operational compliance, legal/tech ops, or business operations within a fast-paced SaaS or scale-up environment.
• High levels of proactivity paired with strong project management and problem-solving skills. You should have the ability to juggle multiple priorities and deliver outcomes.
• Comfortable working across compliance and tech tools, with a sharp eye for detail and process optimisation.
• Excellent communicator and relationship-builder, able to work across all levels of the organisation.
• Entrepreneurial mindset: high energy, pragmatic, and willing to roll up your sleeves in a dynamic scale-up.

• Work on high-impact, strategic projects with visibility at the very top of the company.
• Get inside-track experience of how a high-growth AI scale-up is run.
• Join an ambitious, diverse, and international team tackling some of the most complex challenges in global trade.