Complex Care Support Worker

Support Worker - Make Every Day Matter

Birchwood House Lincoln

Full-time 37.5 hours per week

Shift Patterns

• Days: Early 7:00am-3:00pm and/or Late 3:00pm-10:00pm (generally expected to work a mixture)

• Nights: 9:30pm- 7:30am

Please note: Sponsorship is not available

Salary

Enhanced Complex Unit Rates:

• £13.00 per hour (starting rate)

• £13.10 per hour on completion of the paid-for Care Certificate

• £13.20 per hour on completion of a Level 2 NVQ

Do You Want a Job That Truly Means Something?

Do you have a smile that can brighten someone's day?
The patience to support someone through challenges?
A sense of humour and a big heart?

Working as a Support Worker isn't always easy but it is incredibly rewarding. At Birchwood House, you will change lives every single day, including your own.

Why Work at Birchwood House?

You won't just be doing a job you'll be part of a passionate, skilled, and supportive team who believe that everyone deserves dignity, respect, and the opportunity to live a fulfilled life.

No previous experience? That's okay.
If you bring kindness, empathy, and commitment, we will provide full training and enhanced specialist development to help you succeed.

About Birchwood House

Birchwood House, part of Glenholme Healthcare, is a purpose-built, high-intensity specialist service in Lincoln supporting adults with profound and severe learning disabilities, autism, and complex needs, including behaviours that may challenge.

We deliver bespoke, person-centred care using a Positive Behaviour Support (PBS) model, focusing on improving quality of life, communication, and independence.

The service has been carefully designed to create a calm, low-arousal environment and includes:

• Four one-bedroom apartments and four studio apartments

• Low-arousal interiors to reduce sensory overload

• Two communal dayrooms

• A landscaped communal garden

• A fully equipped sensory room

You will support individuals with a range of needs, including:

• Severe and profound learning disabilities

• Autism spectrum conditions

• Communication difficulties

• Complex physical, emotional, and behavioural support needs

Your Role as a Complex Care Support Worker

As a Support Worker, you will help individuals live as independently and confidently as possible. Your responsibilities will include:

• Providing companionship and emotional support

• Delivering personal care in a respectful, person-centred way

• Teaching independent living skills

• Supporting with medication

• Supporting people to access the community, including swimming, social activities, hobbies, and days out

• Encouraging new interests and life experiences

• Supporting with household tasks, budgeting, and shopping

You will be a valued professional, working as part of a skilled and caring team.

Pay Progression & Enhanced Rates

We recognise the skill, dedication, and responsibility involved in supporting individuals with complex care needs and reward this with clear pay progression as outlined above.

Your Career Journey with Glenholme

We don't just offer jobs we offer careers. With training, mentoring, and recognised qualifications, you'll have opportunities to progress into roles such as:

Support Worker Team Leader Deputy Manager Registered Manager

Why Join Glenholme Healthcare?

Glenholme Healthcare is a respected provider of specialist care services across the UK. Our values of respect, dignity, equality, equity, and diversity run through everything we do. When you join Glenholme, you'll be supported, celebrated, and given real opportunities to grow your career in specialist care.

Benefits & Perks

(T&Cs apply to all benefits)

• Paid e-learning completed before your start date

• Hastee Pay - access up to 40% of your earned pay when you need it

• 28 days holiday (including bank holidays)

• An additional day off for your birthday, plus up to 5 additional days of annual leave for long service

• Quarterly and yearly awards and performance-related bonuses

• Employee Assistance Programme offering support with mental health, finances, family matters, and wellbeing

• Pension and life assurance cover up to £10,000

• Cycle2Work scheme

• Blue Light Card reimbursement

Ready to Start a Career That Matters?

If you are looking for a role where your compassion is valued, your development is supported, and your work genuinely changes lives, Birchwood House could be the place for you.

Apply today and make every day matter.

T&Cs apply to all benefits.

This role requires an Enhanced DBS check.
Job Code: GHBIRCHA