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Complaints Administration & Performance Assistant
Posted 11 days ago by Diversity Dashboard
Permanent
Full Time
Other
Midlothian, Edinburgh, United Kingdom, EH120
Job Description
City of Edinburgh Council is seeking an Assistant Complaint Officer to provide high level administrative support to the Edinburgh Health and Social Care Partnership complaint function, ensuring all complaints are processed within the Complaints Handling Procedure.
Responsibilities include logging communications, screening and responding within statutory timescales, supporting the Advice and Complaints Lead, contributing to the service improvement plan and performance framework, and helping
