Community Support Officer

Community Support Officer (Part-Time)

Location: Fulham. Schedule: Monday - Wednesday (9:00 AM - 5:00 PM), 3 days per week. Role: Permanent part-time.

About the Role

We are recruiting a Community Support Officer to join an established service in Fulham, supporting tenants to sustain independent living and integrate successfully within the local community. This is a part time, permanent opportunity, ideal for someone with experience in housing support, tenancy sustainment, or working with individuals with complex needs.

Key Responsibilities

• Provide tenancy sustainment support to help residents maintain independent living
• Act as the lead worker for tenants with complex needs
• Build strong relationships and act as the first point of contact for tenants
• Work collaboratively with external agencies and stakeholders to deliver tailored support
• Support tenants with social integration and community engagement
• Liaise with internal teams to ensure high quality housing and support services are delivered
• Maintain accurate records, support plans, and case notes

Requirements

• Experience working within housing, homelessness or support services
• Knowledge of tenancy sustainment and independent living support
• Experience supporting individuals with complex needs (e.g., mental health, substance misuse)
• Strong ability to build relationships and work in partnership with external agencies
• Excellent communication and organisational skills
• Ability to work independently and manage a small caseload effectively

Benefits

• Permanent part time role (3 days per week)
• Opportunity to work within a supportive and community focussed organisation
• Meaningful role supporting individuals to live independently and thrive

Equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.