Community Healthcare Assistant

Herefordshire and Worcestershire Health and Care NHS Trust

Community Healthcare Assistant

The closing date is 02 April 2026

This role offers lifestyle flexibility as part of the evening team working 18:30-23:30, 15 hours over 3 shifts a week.

The team is a countywide team with a central base and there are several satellite bases across the county.

The team visits patients in their own homes and supports them in remaining at home and preventing admission to hospital, and also supporting early discharge from hospital.

The post is all worked as unsocial hours hence picking up pay enhancements for all hours worked which makes this post more attractive. More money for less hours!

These working hours offer perfect work life balance.

We pride ourselves in providing outstanding care to patients across Worcestershire. We will provide you with resources to develop and progress a long-term career as well as flexibility, continual professional development as well as a wide range of wellbeing and support. If you would like to discuss informally if this is the right role for you, get in touch with the Recruiting Manager which can be found on the top right-hand side of the advert.

Please note the Trust will not routinely provide sponsorship to work for this role. In addition to meet Home Office salary threshold you must have the significant experience to be offered top of the pay band AND work a minimum of 35.5 hours per week. The Trust will not provide sponsorship to work for this role, and employment on a time limited visa doesn't guarantee sponsorship at point of expiry.

Main duties of the job

As an HCA on the evening team you will be allocated via our electronic system onto a handheld tablet, patients to visit in their own homes, primarily across the South of the county. These would normally be within a geographic area, but some flexibility is expected to cover patients countywide. The role of the HCA is varied, in supporting patients in their own home with personal care, mobility, and simple wound care and catheter care. All appropriate training will be provided as part of the induction process. You will work independently but also as part of a team, with some visits requiring 2 members of staff. You will be supported during the shift by a senior nurse on triage.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trust's understanding of where you gained interest in working for the Trust.

Job responsibilities

You will be joining the Evening and Night team element of one of our dynamic and supportive Neighbourhood Teams to provide a 24-hour admission avoidance service to the population of Worcestershire which encompasses both urban and rural areas. The Service is based at Droitwich, with further satellite bases across the County and flexibility to start from home.

The successful candidate will support nursing staff and deliver independently a high standard of nursing care for patients in their own homes. Ensuring that care provided maintains the individuals privacy and dignity, values diversity and respects cultural and individual rights and choices.

We are looking for candidates with good communication skills, a flexible approach and enthusiasm to work within the team. You should be a committed, highly motivated and forward-thinking individual who is a good team player.

The successful candidate will also assist the team to develop and achieve team and organisational objectives. They will also participate in staff meetings and training & development activities as necessary to ensure their skills and knowledge are up to date.

Due to the nature of the post the applicant must be able to travel independently and have access to a suitable vehicle for business purposes. Whilst a base will be identified, staff can be asked to work anywhere within the Business Unit or Service if necessary.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification Qualifications

• Level 3 qualification (e.g. NVQ 3, A-level) in Care or equivalent qualification or experience or Level 2 qualification (e.g. NVQ2, GCSE Grade A-C) in Care and will be expected to undertake the relevant Level 3 qualification on appointment to post
• Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
• I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
• Intermediate Skills Programme

Skills & Abilities

• A positive attitude and able to act on feedback.
• Ability to communicate clearly and effectively in English in both verbal and written formats.
• Ability to use IT confidently and competently in daily work.
• Ability to cope with difficult/emotionally distressing/ challenging situations.
• Able to work autonomously and as part of a team.
• Good organisational and time management skills.
• Good observational skills.
• Ability to work without direct supervision and able to use own initiative.

Additional Criteria

• Confident and empathic approach.
• Enthusiastic and self-motivated.
• Reliable.
• Willing to undertake further relevant training programmes.
• Willingness to work flexibly to meet the needs of the service.
• Ability to meet the travel requirements of the post.
• I understand the Trust will not provide sponsorship to work for this role, and employment on a time limited visa doesn't guarantee sponsorship at point of expiry.

Knowledge

• Basic knowledge of physical/ mental health conditions.
• A level of understanding of rehabilitation

Experience

• Experience of working with older adults in a health/social care setting
• Community experience of older adults with physical and/or mental health problems.
• Experience of working in a rehabilitation or general medical setting.
• Experience of medication administration.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

£24,937 to £26,598 a year pro rata. Pay award pending.