Community Engagement Officer

Location: Newcastle & Gateshead

Salary: £35,000 - £40,000 (depending on experience)

Reporting to: Registered Branch Manager

Make a Real Difference in Your Community

At Calderdale HomeCare, we believe strong communities create better care. We're looking for a passionate Community Engagement Officer to help build meaningful relationships, connect people to support, and ensure our services truly reflect the needs of the communities we serve.

This is a varied, purpose-driven role combining strategic planning, relationship building, and hands on delivery. You'll be at the heart of our community work - listening, connecting, and turning insight into action.

About the Role

As Community Engagement Officer, you will:

• Act as a key link between Calderdale HomeCare, local communities, and partner organisations
• Ensure our services and programmes are inclusive, responsive, and community led
• Represent Calderdale HomeCare positively across Newcastle and Gateshead

You'll work closely with internal teams and external partners, helping shape engagement activity that supports community wellbeing and strengthens trust.

Key Responsibilities Community Engagement & Consultation

• Design and deliver community engagement strategies
• Lead consultations to gather feedback, identify needs, and inform service development
• Ensure community voices are heard and acted upon

Programmes, Events & Activities

• Plan and deliver community events, workshops, and engagement activities
• Ensure programmes are impactful, inclusive, and aligned with organisational goals

Partnership Development

• Build and maintain strong relationships with local organisations, community groups, and stakeholders
• Identify opportunities for collaboration to increase reach and impact

Communication & Advocacy

• Act as a trusted point of contact for community partners
• Represent Calderdale HomeCare at events, forums, and meetings
• Communicate clearly, confidently, and professionally on behalf of the organisation

Reporting & Administration

• Maintain accurate records of engagement activity
• Contribute to reports, evaluations, and continuous improvement initiatives

Inclusion & Cultural Awareness

• Promote respect, inclusion, and cultural understanding in all engagement work
• Support engagement with diverse communities and groups

What We're Looking For Skills & Attributes

• Excellent communication and relationship-building skills
• Strong organisation and planning abilities
• Confidence working with diverse community groups
• Problem solving mindset with the ability to turn insight into action
• Comfortable using Microsoft Office and digital tools

Experience

• Around 2+ years' experience in community engagement, programme delivery, project management, or a related field
• Experience in community consultation, partnership working, or event delivery is highly desirable

Why Join Calderdale HomeCare?

• Make a visible, meaningful impact across local communities
• Join a values driven organisation focused on dignity, inclusion, and quality care
• Enjoy a role with variety, autonomy, and purpose
• Competitive salary reflecting experience and responsibility

This is a non-exhaustive role, and duties may evolve as the organisation grows. The role does not include line management responsibilities.