Communications Lead Ireland

We are seeking a dynamic Communication Lead to own and drive the communications strategy across our Ireland portfolio. This role serves as the single point of accountability for all site communication activity-ensuring clarity, consistency, and impact across every channel. You will elevate customer engagement, strengthen client relationships, and align messaging with commercial objectives and operational priorities.

We are looking for a creative communicator with strong graphic design experience, a marketing led mindset, and a proven ability to bring concepts to life visually. Experience working within the food category-whether in hospitality, retail, or branded environments-is highly desirable, enabling you to craft compelling, customer centric content that resonates across workplace and dining services.

Partnering closely with operational teams, functional leads, and key client stakeholders, you will champion best practice, innovation, and continuous improvement while ensuring all communication is compliant, locally relevant, and digitally aligned.

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

Main Responsibilities

• Own and deliver the Ireland communication strategy, aligned to business objectives and client expectations
• Develop and execute integrated communication plans for customers, colleagues, and clients
• Create and deliver engaging content across channels including on-site media, digital signage, newsletters, and internal platforms
• Partner with Operations, Food, and Client teams to ensure communication supports:
  • Menu strategy
  • Promotions and campaigns
  • Service changes and initiatives
• Build strong relationships with client stakeholders, providing communication expertise and guidance
• Ensure all communication is clear, consistent, timely, and on brand
• Support operational teams with local communication delivery, ensuring high standards across all sites
• Work collaboratively with the Digital Experience Specialist to align messaging with digital channels and campaigns
• Coordinate with cross functional teams including Marketing, Legal, and HR where required
• Ensure appropriate governance, approvals, and compliance for all communication activity
• Share best practices and support continuous improvement across the Ireland portfolio
• Represent Communications in leadership forums, client meetings, and project initiatives

The Ideal Candidate

• Strong experience in communications within a multi site or service led environment
• Proven ability to develop and deliver communication strategies that drive engagement and business outcomes
• Excellent stakeholder management skills, with experience working with senior internal and client stakeholders
• Strong content creation skills with the ability to translate complex information into clear, engaging messaging
• Understanding of communication governance, GDPR, and information security considerations
• Experience working in complex organisations with multiple priorities and stakeholders
• Highly organised with the ability to manage multiple projects and deadlines effectively

Package Description

Up to €50,000 depending on experience

Monday to Friday 8:00am - 5:00pm

In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice.

Company and EEO Statement

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we're on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.